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Shop Policy
Welcome to Freddie's
As a small business that's just starting out, we appreciate your support more than you know! We want to ensure that you have a positive shopping experience with us. We understand that sometimes things may not go as planned, and we are here to help. Please take a moment to familiarize yourself with our shop policy to know what to expect when making a purchase.
What We Sell
Our love has always been in sustainability, vintage, design, and culture. We curate a mixture of new and old merchandise. If an item is pre-owned, we will include it in the description with details of its condition. If there's ever a question or need for additional photos, please reach out to us via email at info@freddies.shop or on Instagram @freddies.shoppe before purchasing.
Shipping, Pickups & Local Deliveries
We currently ship within the United States. Large items such as furniture, lighting, crates, rugs, and framed art are available for pick up and local delivery only. Everything else can be shipped within the United States and can take about 5-8 business days to arrive.
Returns & Exchanges
All sales on pre-owned items are final. New items that are unused and unworn can be exchanged for a refund or store credit within 14 days of purchase. If an item is damaged in transit, please take photos of the item and contact us within those 14 days to discuss options.
Restocking Fee
In the event that you are eligible for a return or exchange, please note that a restocking fee of 10% of the purchase price will be issued. This fee helps us cover the costs associated with processing returns.
Additional Information
We want you to feel confident in your purchase, so if you need any additional measurements, origin information, or photos of an item, please let us know. We are more than happy to accommodate your requests and provide you with the information you need to make an informed decision. Thank you for your support and understanding.